General Terms and Conditions

1. General

1.1 These general terms and conditions apply to all services and products offered by Lily Bubbles.
1.2 By using our services or products you agree to these general terms and conditions.
1.3 Lily Bubbles reserves the right to change the general terms and conditions. Changes will be communicated via our website.

2. Services and Products

2.1 Lily Bubbles offers foot care products and services. The details of our products and services are stated on our website and other communication channels.
2.2 We strive to provide accurate and up-to-date information about our products and services. However, errors or inaccuracies may occur.

3. Orders and Payments

3.1 Orders can be placed via our website or other approved channels.
3.2 Payment must be made via the offered payment methods. An order will only be processed after receipt of payment.
3.3 Lily Bubbles reserves the right to refuse or cancel an order in case of suspicion of fraud or abuse.

4. Delivery and Returns Policy

4.1 We strive for a fast and careful delivery of our products. Delivery times are indicative and may vary.
4.2 Returns are possible within 14 days after receipt, provided the product is unused and in its original condition. Costs for return shipping are for the account of the customer.
4.3 Personalized or hygiene products cannot be returned.  

5. Liability

5.1 Lily Bubbles is not liable for any damage resulting from the use of our products or services, unless there is intent or gross negligence.
5.2 Our products and services are not a substitute for medical advice. If in doubt, you should consult a medical professional.

6. Privacy and Data Protection

6.1 We respect your privacy and process your personal data in accordance with applicable law.
6.2 Your data will only be used to process orders and improve our services. See our privacy policy for more information.

7. Disputes and Applicable Law

7.1 Hong Kong Law applies to these general terms and conditions.
7.2 Disputes should preferably be resolved by mutual agreement. If this fails, disputes will be submitted to the competent court.

If you have any questions or comments about these terms, please contact our customer service at service@lilybubbles.com.

Company name: My Fashion World Limited
Company number: 76671750

Address: Enhet A17, 29/f., Legend Tower, No.7 Shing Yip Street, Kwun Tong, Kowloon, Hong Kong

Post Number: 999077